WORLD WIDE DELIVERY

We offer a same day dispatch service to any country in the world for orders placed before 12.30 (larger orders may take a little longer). The shipping costs are based on the number of items, the destination country and the speed you would like your order to arrive. 

Prices start from only....

  • £5.00 for delivery to UK addresses
  • £9.99 for delivery to European Addresses
  • £10.99 for delivery to Rest of World addresses

Free Shipping for Orders Over £50, Please check it out

Royal Mail Services - UK Delivery up to 2kg in weight

  • 24 hour Tracked
  • 48 hour Tracked
  • 1st Class (signature required)
  • Special Delivery

 Royal Mail Services – Europe & Rest of World Up to 2kg in weight -

  • MP5 & MP6 Transit times vary by country.

DHL services

  • UK Next Day
  • Europe Economy
  • Express Worldwide

If you woudl like any further informaion, please do not hesitate to contact us:

RETURNS

Cancellation Rights, Returns and Refunds

As a business to business supplier and due to the nature of the products we sell, we only accept returns in the event of a fault (which are extremely rare <0.001%).  Any claims for any damages or shortages must be made in writing to Alterego within 24 hours of receipt. We cannot accept returns if:

  • Merchandise was shipped in perfect condition and in accordance with your instructions.
  • Styles have been discontinued
  • Merchandise is soiled or otherwise unsaleable
  • Merchandise is not in original unbroken packaging as shipped.

Damaged parcels must be signed for as ‘damaged’. No returns may be made without prior written authorisation. We are happy to assist with sizing or colour queries prior to you ordering.